Hi! I'm Brian, a relentlessly curious product research & design leader.
I help people, organizations, and teams to build lovable products and services by putting human needs at the heart of decision making.
Human-Centered Leader
Change Agent
15+ years driving transformation and human-centered innovation.
Team Builder
Built, scaled, and matured B2C and B2B product research and design teams.
Insights Scaler
Architected scalable research operations, enablement, and product discovery practices.
Educator
Teacher & Speaker
I've guest lectured and spoken at schools like NYU and Pratt Institute, advised at the University of Washington MHCI+D program, and teach at La Nave Nodriza Design School in Madrid.
Educational Experience Designer
I designed, developed, and led a 5-week cohort-based course on Product Discovery for 100+ product leaders and practitioners.
I helped launch Udacity's in-person learning experience in New York, serving as NYC School Director.
Previously, I co-founded and directed an international experiential education company.
Course Impact
Builder
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I don't just think about products, I build them. Try one of them yourself.
Reflect Daily
A habit tracking app designed with behavioral science principles to help people build lasting change through daily micro-reflections. I use it every day.
Testimonials
Eleana
Staff Product Designer, StreamYard
As a manager, Brian is empathetic, supportive, and honest, always eager to teach and empower the team. His influence shaped our company's culture while helping us make better design decisions.
Brian supported and guided the team to be more vocal and confident, involving us and giving us the tools to influence the product strategy and roadmaps. Brian's leadership has left a lasting positive impact on our team, and his dedication to fostering a supportive and growth-oriented environment has helped us skyrocket our user research skills to be more rounded designers.
Any team would be fortunate to have him as a leader and mentor.
Jason
Director of Design, Etsy
I had the chance to work directly with Brian at a critical time in Etsy's journey as a public company in 2018. He had exciting and bold ideas on how to help kick start more customer-centered work in our product teams. We both wanted our teams to spend more time with customers, specifically sellers, more often.
He drafted up an idea of a weekly pilot to bring customers into the office. Through his leadership and work, we were able to approach more innovative ideas, learn faster, and pivot or fail bad ideas. His energy and passion pushing teams to innovate were contagious.
I'd love the chance to work with Brian again.
